Great Escape Pools Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Google Pay
- Venmo
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Return Policy4.8
- Shipping & Delivery4.5
- Good Value4.4
- Price & Quality4.5
Recent Customer Reviews (14)
Alice Milano
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Evan Bull
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Georgia Hall
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Dagbjört Halldórsdóttir
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Maria Morgan
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Maria Bergin
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Rebecca Osborne
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Audrey Davignon
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Melanie Lopez
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Éléonore Lejeune
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Payment Methods
Accepted Payment Options:
Prices for items on Greatescapepools.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Google Pay
Venmo
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Great Escape Pools credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Great Escape Pools Pros & Cons
Pros
1
Pool Product Variety: The Great Escape offers a wide selection of pool products, including above-ground pools and various accessories.
2
Home Leisure Showroom: They have a comprehensive home leisure showroom stocking pools, hot tubs, bars, game tables, grills, patio furniture, and saunas.
CONS
1
Customer Service Issues: Consumers have reported poor customer service, including unresponsive staff and unfulfilled promises.
2
Installation Problems: There have been complaints about poor installation services, with some customers experiencing issues with pool installations that were not completed properly.
3
High Price Level: Consumers have noted that the price level of The Great Escape is high, which may not be justified by the quality of service and products.
4
Delivery and Repair Issues: There have been reports of poor delivery services and very poor repair services, leading to customer dissatisfaction.
Great Escape Pools Features and Benefits
Features
Pool Product Variety
The Great Escape offers a wide selection of pool products, including above-ground pools and various accessories.
Home Leisure Showroom
They have a comprehensive home leisure showroom stocking pools, hot tubs, bars, game tables, grills, patio furniture, and saunas.
Competitive Pricing
Offers competitive pricing.
Affordable Solutions
Affordable solutions with financing options available for pool repairs and custom pool building services.
Quick and Effective Repairs
Great Escape Pools offers prompt and efficient solutions for pool equipment failures and hidden leaks.
Specialized Technicians
Expert troubleshooting and repair services for pumps, controllers, lighting, and other equipment.
Leak Detection and Repair
Advanced techniques like air pressure testing and dye testing to locate and fix leaks in plumbing lines and shells.
Free Design Consultation
Personalized design consultations and 3D rendering technology to create extraordinary pool designs.
Custom Designs
Pools designed to complement and flow with the style of your home, ensuring a seamless integration.
Pool Cages
Safety, protection from insects and sunlight, reduced debris, and extended swimming hours.
Outdoor Kitchens
Fully equipped kitchens with grills, Hibachi grills, smokers, pizza ovens, and more to create a culinary haven.
Landscaping Services
Lush walkways, retaining walls, tropical plants, trees, and artificial turf to enhance outdoor spaces.
Entertainment Options
Firepit areas, outdoor billiard tables, LED outdoor TVs, golf putting greens, and more to make backyards hubs of enjoyment.
Quality Craftsmanship
Emphasis on quality craftsmanship at an affordable price to ensure customer satisfaction.
Attention to Detail
Focus on leaving customers with their own backyard retreats, custom designed and built to the highest standards.
Staying Updated
Knowledge of the latest trends and innovations in pool technology to handle modern pool systems efficiently.
Energy Efficiency
Ensuring spa or pool heaters operate at peak performance, maximizing energy efficiency and minimizing breakdowns.
Transparent Recommendations
Honest recommendations based on cost-effectiveness and longevity to avoid unnecessary expenses.
Personalized Solutions
Tailoring solutions to meet unique needs, ensuring every project reflects the client's vision and lifestyle.